How do I get all Apps to appear in list to download in CC Desktop? (Premier and others missing)

Forum|Forum|12 years ago
September 3, 2013
1 reply
497 views

For instance, when I click download from the website for After Effects, it asks to use the CC desktop app and again, that AE is missing from the list. Help.

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Ned Murphy

Legend

Normally when applications are not listed it means the machine you are trying to install them on does not meet the tech specs. Check your machine specs against the application requirements to see if there is a shortcoming.

iAnkitkhurana

Adobe Employee

To add on Ned, you must be using Windows 32 Bit OS as After effects and Premiere pro requires Windows 64 bit OS. If you have 32 bit OS then upgrade to 64 bit OS in order to use these softwares.

W

WoodlandAuthor

Participant

Thank you. I was unaware that I needed to run 64 Bit OS; only that I needed to run Windows 7. I have access to another machine that runs Win 7, 64 bit. Looks like I'll have to use it for video applications (Pr, AE, etc).

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