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Missps
Missps
Participating Frequently
May 31, 2013
Question

How do I get all of CS5 uninstalled?

  • May 31, 2013
  • 1 reply
  • 2340 views

I have uninstalled CS5 off of my computer and I also ran the adobe cleaner tool as well to make sure all the files are gone. I entered what I wanted to do , which was uninstall ALL I then press e for english  but it then said : Please enter the option number of the product you wish to remove; enter <q> to quit   and then I can't see what else it says.

Can anyone tell me what I should type after I choose that I want to uninstall ALL.

I just took a wild guess and entered y for yes hoping it was asking me if I wanted to uninstall ALL .

And ..as soon as I enterd  y  I gave me this message.....

It then said : LOG FILE SAVED TO : C:/ Users/ myname/AppData/Local/Temp/Adobe Creative Suite Cleaner Tool.log

Adobe Cleaner Suite Cleaner Tool completed successfully

So does that mean it has cleaned my computer of any tracing of adobe CS5 ??? I dont think it did because when I go to :

AppData > Local > Adobe .... it then shows :

AAMUpdated

Adobe Device Central CS5

CameraRaw

Color

Contribute CS5

Flash CS5

Typesupport

AND ....

When I look under AppData > Roaming >

it then shows some more stuff in regards to Adobe CS5

Should I DELETE these files/folders ??? I have been dealing with this for almost a month now... I need some help to get this fixed and make sure that ALL of the CS5 is completely removed from my computer so I can reinstall.

ALSO..... when I go to program files(x86) > Commmon Files > Adobe > Installers >   it then shows :

Creative Suite 5 Master Collection 5.0
Creative Suite 5 Master Collection 5.0

Someone Please help me =(

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 31, 2013

    Missps that fact that you did not see an entry for CS5 in the cleaner tool would seem to indicate that the registry and database entries were already removed by the uninstall process.

    What are the exact difficulties which you are facing that are prompting you to uninstall Creative Suite 5?  Also in case it is relevant what version of Windows are you using?

    Missps
    MisspsAuthor
    Participating Frequently
    May 31, 2013

    I'm using Windows 8  ( Which I hate! )

    If the entries was already removed, then why do I still see all these files/folders that I listed above?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 31, 2013

    The shared files and folders were apparently not removed when you ran the uninstaller.  The CS Cleaner Tool though is only checking the registry and database entries and removing them if they are available.  Since you did not have an entry for CS5 then it would appear the uninstall process was sucessful in removing these entries.

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