How do i get an application run after testversion is expired and i put my serialnumber in for the whole creative cloud?

Question

I ran the testversion of Muse, it expired and i now have a serial number from the university which i have put to the same account. Muse still not running and nowhere to put the serial..

kglad · Accepted Answer

if the cc app is installed, sign out and then back in to the cc desktop apphttp://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

kglad · Answer

creative cloud does not use a serial number and creative cloud subscribers to not have any serial numbers associated with their programs. creative cloud subscribers use their adobe id to activate their programs.

download and install the creative cloud desktop app (after signing in with your adobe id - the same one you used to pay for your creative cloud subscription), https://creative.adobe.com/products/creative-cloud

open the desktop app (a shortcut will be on your desktop) > click apps and then select the programs you want to install.

the desktop app gives you access to cs6, cc, cc 2014 and cc 2015 apps. and probably more in the future.

if you already have the cc desktop app and you need to refresh your adobe id, sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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