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February 22, 2013
Answered

How do I get annoying AI "buy now" pop up to stop opening?

  • February 22, 2013
  • 1 reply
  • 762 views

How do I get annoying AI "buy now" pop up to stop opening everytime I open or save a PDF?  It's been happening ever since I downloaded a free 30 day trial of the AI software (which has since expired).

    This topic has been closed for replies.
    Correct answer John Waller

    Deleting is not the same as uninstalling - depending on what steps you took to delete.

    Nevertheless, run the Adobe Cleaner Tool to clean out any remaining traces of the trial.

    http://www.adobe.com/support/contact/cscleanertool.html

    1 reply

    Ned Murphy
    Legend
    February 22, 2013

    You could try uninstalling AI if you haven't done so yet.

    February 22, 2013

    @ Ned Murphy I deleted it.  Maybe that's not the same as uninstalling.  But since "deleting" there is nothing left of record in my program folders.  Not sure how to find this leftover piece of the download that is hidden somewhere and leading to this pop up. 

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    February 22, 2013

    Deleting is not the same as uninstalling - depending on what steps you took to delete.

    Nevertheless, run the Adobe Cleaner Tool to clean out any remaining traces of the trial.

    http://www.adobe.com/support/contact/cscleanertool.html