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Participant
July 15, 2013
Answered

How do I get my file to download from cloud

  • July 15, 2013
  • 2 replies
  • 773 views

I go to my folder and hit download under "action".

A window pops up asking if I want to open it or how I want it saved and then it does nothing.

The file is a book with 331 pages and it is 51 MB.

I am on internet explorer.

This topic has been closed for replies.
Correct answer Sumit Singh7733893

Try to use different browser or try to run it in compatibiltiy mode.

http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view#ie=ie-10

2 replies

Participant
July 15, 2013

It is an InDesign file. I also selected PDF and it says it downloads but nothing is showing up in my download folder.

Sumit Singh7733893
Sumit Singh7733893Correct answer
Participating Frequently
July 15, 2013

Try to use different browser or try to run it in compatibiltiy mode.

http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view#ie=ie-10

Sumit Singh7733893
Participating Frequently
July 15, 2013

What format you selected when it asked you to download?

JPEG, PNG OR PDF?