Skip to main content
Participant
December 9, 2019
Question

How do I get rid of this.

  • December 9, 2019
  • 2 replies
  • 201 views

On firing up my mac book pro, now running catalina, I get this - I really don't use anything adobe any more - how do I remove whatever is causing this?

 

This topic has been closed for replies.

2 replies

Just Shoot Me
Legend
December 9, 2019

And use that tool to remove ALL Adobe software.

You had the older, 32bit, Creative Cloud Desktop app installed and it will not run on Catalina and it is set to start with the system. That is why you are getting that error message.

John Waller
Community Expert
Community Expert
December 9, 2019

Try downloading and running the Creative Cloud Cleaner Tool

https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html