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Participant
January 23, 2015
Question

How do I get Windows 8 to read the .7z file that downloads with the Photoshop Elements 12 installer?

  • January 23, 2015
  • 1 reply
  • 132 views

I just downloaded Photoshop Elements 12 and it downloaded just fine, but when I tried to install it, I keep getting a message that says "The file archive part of adobe is missing" but they're both on the same folder and it seems that Windows won't recognize it or won't read it

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    1 reply

    kglad
    Community Expert
    Community Expert
    January 23, 2015

    you need to download the matching exe file, too.  put both in the same directory and click (or double click) the exe.

      

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    window using the Lightroom 3 link to see those 'Important Instructions'.