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August 17, 2015
Answered

How do I install Create Suites for a third time, since my hard drive was wiped clean after coomputer issues?

  • August 17, 2015
  • 1 reply
  • 132 views

I installed Creative Suites when I first got it.  I had computer issues and lost it because my hard drive was wiped clean.  I was able to install it for a second time.  Well, you guessed it, the operating system of my mac computer failed and my hard drive had to be wiped clean.  They were not able to save my program.  Can I install it again?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    Contact Adobe Support thru chat and ask them to reset your activations... ask for more than that.  Then download and install whichever CS this involves and use your serial number to activate it.  If you are not able to find your version thru the link below then identify your version and a more direct link can be provided.

    Download and Installation Help -
    https://helpx.adobe.com/download-install.html

    http://www.adobe.com/downloads/other-downloads.html

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    August 18, 2015

    Contact Adobe Support thru chat and ask them to reset your activations... ask for more than that.  Then download and install whichever CS this involves and use your serial number to activate it.  If you are not able to find your version thru the link below then identify your version and a more direct link can be provided.

    Download and Installation Help -
    https://helpx.adobe.com/download-install.html

    http://www.adobe.com/downloads/other-downloads.html

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html