How do I install CS5 onto my new Mac OSX that has no disc drive?

Question

I have the serial number and have loaded it onto one other computer, so I should still be able to put the program on my laptop as well. But it is giving me an error 6 for both PS and AI, but InDesign is saying I am missing files.

I have contacted the help center and it was no help, it was clear she did not know what to do because she kept asking me if I had a disc drive on my laptop which I had to keep clarifying that no, I don't.

I put the applications on a external harddrive and tried dragging them over onto my laptop, hoping it would just require I type in the serial number, but that did not work.

Please help!

DC

Mylenium · Answer

tried dragging them over onto my laptop, hoping it would just require I type in the serial number, but that did not work.

Correct. No install, no licensing system, no working apps. You must run the installer properly. Refer to the below articles:

Errors "Exit Code: 6," "Exit Code: 7"

Troubleshoot with install logs

Anything beyond that will require much more info on your part.

Mylenium

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