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Participant
March 28, 2014
Question

How do I install my CS5 on my new computer and upgrading from XP to Windows 7

  • March 28, 2014
  • 1 reply
  • 249 views

Hi, Just bought a new computer and upgraded from XP to Windows 7. Can't install my CS5, keep getting a message that the installation failed. Haven't tried to install my Lightroom 3. What can I do?

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1 reply

Jeffrey_A_Wright
Legend
March 28, 2014

Moephoto please review your installation log files for the specific error message.  You can find details on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  You are welcome to post any specific errors you discover to this discussion.

MoephotoAuthor
Participant
March 28, 2014

Thanks!

Morris Stein

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