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feueradobe
Participant
May 23, 2015
Answered

How do I know the pop up notice to update is legitamate and check the installation?

  • May 23, 2015
  • 2 replies
  • 269 views

How do I know the pop up notice to update is legitamate and check the installation? I understand that you have to make sure all previous updates have been deleted before adding a new update.

    This topic has been closed for replies.
    Correct answer kglad

    no adobe updates need to be removed or rolled back to install later updates.

    and what app is triggering the popup?

    2 replies

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    feueradobeAuthor
    Participant
    May 23, 2015

    When I boot up, I get a small balloon window in the task bar stating there is an Adobe X update available.  I looked in MSCONFIG and while there are Adobe programs being loaded, I didn't see a particular one stating updates.  Perhaps I am being overly cautious, but didn't want to get a virus if someone malicious got into my computer.  I do run a firewall and anti-virus program (Norton). 

    I don' t see on the Adobe site where to download updates.  That would seem to be the safest approach.  I am using Acrobat X Pro v.10.1.13. Thanks

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 23, 2015

    there are no more acrobat x updates coming out now or in the future.

    the acrobat x updates are available here,  http://www.adobe.com/downloads/updates/

    after updating to the last acrobat x version (which you may already have), you should not see any more update nags (from adobe).

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 23, 2015

    no adobe updates need to be removed or rolled back to install later updates.

    and what app is triggering the popup?

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