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Participant
April 18, 2020
Question

how do I link accounts?

  • April 18, 2020
  • 2 replies
  • 182 views

I was locked out of my main school account and so I was temporarily using a trial acct, that expired April 16th, but would like to get thosedocuments I created during the trial? possible? 

can I give someone both account emails to determine this ?

Thank you, Lisa

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    April 18, 2020

    "...would like to get those documents I created during the trial?"

     

    Which files are those?  Don't you save work files to your local computer hard drive?

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    April 18, 2020

    This is a public forum, not the link to Adobe support
    -other users here can't help with an account problem
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI