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Participant
July 3, 2013
Answered

How do I move my adobe cloud subscription from my old computer to my new one?

  • July 3, 2013
  • 1 reply
  • 765 views

How do I move my adobe cloud subscription from my old computer to my new one? I know I am allowed to have it on two computers but I would like to keep my second install for future use instead of having it stay on my old failing computer and go to waist. If I just uninstall it from my old computer will the cloud know it has been uninstalled freeing up my addtional use.

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Correct answer KRupani

Hi Kathleen_K_photo,

Before uninstalling the creative cloud apps the deactivation is required. To deactivate the subscription you can launch any product ( photoshop, dreamweaver etc)

go to help menu and you will find the option deactivate. This will deactivate the whole subscription and you don't need to do it for all the products.

After deactivating the subscription you can uninstall the products one by one.

You can then go to the new machine and login to www.creative.adobe.com, login and then start downloading the products.

Thanks

Kapil rupani

1 reply

KRupani
Adobe Employee
KRupaniCorrect answer
Adobe Employee
July 3, 2013

Hi Kathleen_K_photo,

Before uninstalling the creative cloud apps the deactivation is required. To deactivate the subscription you can launch any product ( photoshop, dreamweaver etc)

go to help menu and you will find the option deactivate. This will deactivate the whole subscription and you don't need to do it for all the products.

After deactivating the subscription you can uninstall the products one by one.

You can then go to the new machine and login to www.creative.adobe.com, login and then start downloading the products.

Thanks

Kapil rupani

Participant
October 9, 2014

What if you already uninstalled the program? Can I reinstall then deactivate? Ugh!

KRupani
Adobe Employee
Adobe Employee
October 10, 2014

Hi ider55 ,

Yes you can reinstall the apps any time there wouldn't be any problem.

Thanks

Kapil