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touch20
Participant
Aug 25, 2026 12:13 PM UTC
Answered

How do I open my case ADB-46717752-Y3P9

My case  Case ADB-46717752-Y3P9 needs to be reopenend, Can someone do this for me.

 

    kglad
    kgladCorrect answer
    Community Expert
    Aug 25, 2026 12:21 PM UTC

    you cannot.  you must start another ticket.

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    3 replies

    touch20Author
    Participant
    Aug 25, 2026 12:15 PM UTC

    How do I open a closed case 

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    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    Aug 25, 2026 12:19 PM UTC

    This is a user-to-user forum, nobody here can deal with specific support cases. You’ll need to contact Adobe the same way you did when you opened and maintained the case.

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