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Participant
April 2, 2019
Question

How do I prevent CC from taking over my CS6 license?

  • April 2, 2019
  • 1 reply
  • 259 views

I have both CC and CS6 in my computer. Recently I decide not to resume the CC subscription and use back the old DVD installed CS6, but turns out the Creative Cloud Manager keep mention my license is expired and not allow me to use it. I've no idea what's going on with this due to both license shouldn't be together.

I've thinking to reinstall my CS6 again but due to I'm not able to launch the software to deactivate my DVD license, it stop me for further action.

I've also try to delete and uninstall everything about CC in my computer but turns out the warning message still keep coming back like virus attack.

What should i do about it?

Thanks

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1 reply

Abambo
Community Expert
Community Expert
April 2, 2019

Uninstall all Adobe products. Use CC Cleaner to eliminate all leftovers.

Then install CS6 using your original serial number.

See here for more information: Use the Creative Cloud Cleaner Tool to solve installation problems

ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 2, 2019

Thanks for the reply Abambo, so by using this method I no need to worry my CS6 license wasn't terminate yet right?

Abambo
Community Expert
Community Expert
April 2, 2019

Your old CS6 key is still valid and you may use CS6 for as long as your OS supports CS6.

The problem is that CS6 is also included in the CC subscription and that CC takes over control of any existing license of CS6. Unfortunatly, the method to get rid of that control is to uninstall all programs and using the CC Cleaner program. That operation is time consuming, but after that, you may re-install CS6 and use your old license key to license CS6 again.

ABAMBO | Hard- and Software Engineer | Photographer