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stefasockinit
Participant
March 23, 2015
Question

How do I re-install previously purchased creative suite

  • March 23, 2015
  • 1 reply
  • 98 views

So my computer was stolen and I have a version of Creative Suite that I had previously purchased and only had installed on my desktop and laptop.  I just received a new laptop and need to download the product again.  I can't find it through my Adobe Account. I know there was a way to do this previously but it is completely eluding me.  Could anyone point me in the direction of how to do this again??

Thanks!

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    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    March 23, 2015

    Download and Installation Help -
    https://helpx.adobe.com/download-install.html

    CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

    CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

    CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    Since it sounds like you had two activated installations you will likely need to contact Adobe Support thru chat and ask them to reset your activations.

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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