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Participant
March 31, 2013
Answered

How do I redownload an app?

  • March 31, 2013
  • 1 reply
  • 792 views

I downloaded the Premere trial a few months ago and deleted it from my computer when I was done. Now I have Creative Cloud but my Adobe Apps Manager says I have the latest version so it won't give me the option to download it any more. How do I download it again?

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Correct answer Jey_Gru

What OS does you have? Win or Mac? Check if you have any Adobe PP CS6 shortcut in  /Applications/Utilities/Adobe Installers, if yes uninstall it, start AAM and check if now you can download it. If you do not find it there run ACC http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

1 reply

Jey_GruCorrect answer
Participating Frequently
April 2, 2013

What OS does you have? Win or Mac? Check if you have any Adobe PP CS6 shortcut in  /Applications/Utilities/Adobe Installers, if yes uninstall it, start AAM and check if now you can download it. If you do not find it there run ACC http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Participant
April 2, 2013

Yup, sorted it out shortly after posting. Go figure. Thanks.

Now, I'm trying to figure out how to delete photos and video off my iPhone after Lightroom pulls them off.