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Participating Frequently
July 31, 2013
Answered

How do I redownload Photoshop CS5?

  • July 31, 2013
  • 1 reply
  • 1188 views

I purchased Photoshop CS5 (Extended) in Feb. 2011. I recently had to get my computer repaired, so I backed everything up on an external hard drive. The repair place had to replace my motherboard and thus swiped my computer clean. When I got my computer back, I tried searching through my external hard drive, but Photoshop was not saved on it for some reason, even though all of my other programs were.
I signed onto the Adobe website and searched through my order history hoping to redownload it from there, but it says that I have not purchased anything more than 30 days ago, even though I did. Photoshop is still listed as one of my "products in use" and I have the serial number for it still, I just am not sure how to redownload it onto my computer.

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Correct answer kglad

if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

and activate with your serial.

if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 31, 2013

if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

and activate with your serial.

if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Participating Frequently
July 31, 2013

I followed all 7 steps and made sure to follow them all carefully. But it's still only giving me the option to dl a trial of CS6. Which I never purchased. Is there a way to get it to let me dl a trial of CS5?

kglad
Community Expert
Community Expert
July 31, 2013

photoshop_12 is cs5.

if you're not seeing that offered, you're not following the directions.