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Participant
July 1, 2014
Question

how do I reinstall lightroom on a new PC (says serial number not valid)

  • July 1, 2014
  • 1 reply
  • 74 views

Hi

I bought a copy of lightroom 5 about a year ago.

My Hard Disk has just died, so I'm reinstalling onto a new one.

I've downloaded Lightroom 5.5 but when I try to add the serial number (from the original puchase email), it tells me its invalid.

any suggestions?

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    1 reply

    Mylenium
    Legend
    July 1, 2014

    You may need to install the original LR 5 and then apply the updates. Otherwise contact support by web chat.

    Mylenium