Skip to main content
Participant
November 28, 2018
Answered

How do I reinstall previously purchased CS 5.5?

  • November 28, 2018
  • 2 replies
  • 341 views

I purchased Adobe Creative Suite 5.5 Design Standard several years ago.  My MacBook Air needed to be "cleaned" up and they deleted my CS 5.5.  How do I reinstall on my computer?

    This topic has been closed for replies.
    Correct answer John T Smith

    You install the same way you did the 1st time... put your disc in the drive and enter your serial number when asked, or download the installer and enter your serial number when asked

    kglad links in reply #1 here https://forums.adobe.com/thread/2509712 to download program installers

    Below is if your operating system is not compatible

    CS6 and earlier programs HAVE NOT BEEN TESTED AND WILL NOT BE UPDATED for Mac El Capitan or newer operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or newer operating systems

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    --Also read for more information https://forums.adobe.com/thread/2458382

    --and https://helpx.adobe.com/x-productkb/global/install-or-run-applications-new.html

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    November 28, 2018

    You install the same way you did the 1st time... put your disc in the drive and enter your serial number when asked, or download the installer and enter your serial number when asked

    kglad links in reply #1 here https://forums.adobe.com/thread/2509712 to download program installers

    Below is if your operating system is not compatible

    CS6 and earlier programs HAVE NOT BEEN TESTED AND WILL NOT BE UPDATED for Mac El Capitan or newer operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or newer operating systems

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    --Also read for more information https://forums.adobe.com/thread/2458382

    --and https://helpx.adobe.com/x-productkb/global/install-or-run-applications-new.html

    Legend
    November 28, 2018

    Do you still have a compatible system, or did "they" also install a new system which won't run old apps?