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karissat24545651
Participant
January 5, 2016
Answered

How do I renew the Photoshop trial period?

  • January 5, 2016
  • 2 replies
  • 3720 views

I purchased a used computer in which the previous user already had Adobe Photoshop and used it past the trial period, hence depriving me of the same opportunity. I cannot renew it even though I'm using an Adobe ID that is completely unique from his. Is Adobe checking my IP Address or something, which makes it think to deny my trial? Any help is much appreciated!

This topic has been closed for replies.
Correct answer Govardhan.V

There are 2 possibilities.

One is to Clean wipe ( Format )   of OS as mentioned in above reply.

Second is to try different version , if the user has tried CC 2015 version earlier and the trial period clock has ended, you can still try CC 2014 version.

Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

But Re-Formatting the OS will be better option.

2 replies

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
January 5, 2016

There are 2 possibilities.

One is to Clean wipe ( Format )   of OS as mentioned in above reply.

Second is to try different version , if the user has tried CC 2015 version earlier and the trial period clock has ended, you can still try CC 2014 version.

Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

But Re-Formatting the OS will be better option.

Ned Murphy
Ned Murphy
Legend
January 5, 2016

The previous installation/trial is registered on the machine.  You would probably have to wipe the machine clean and then reinstall everything in order to get the trial to be able to work for you.

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