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Anonymous
December 3, 2011
Answered

How do I retrieve my serial code

  • December 3, 2011
  • 2 replies
  • 5247 views

I just bought Photoshop CS5 student and teacher edition. To retrieve the seriel the instructions give a link: www.aobe.com/go/eduverify. It says this page is broken. I tried it other ways but it asks for and order number, but I didn't order it off the internet; I bought it in a shop, so I have a product key, wich doesn't fit in the order no. box, so what can I do?!?

    This topic has been closed for replies.
    Correct answer kanguyen

    I suspect you have purchased this from a reseller outside of North America. There was a temporary problem with this link over the weekend, but if you try http://www.adobe.com/go/eduverify again, it will work now. Apologies for the inconvenience!

    2 replies

    kanguyen
    Adobe Employee
    kanguyenCorrect answer
    Adobe Employee
    December 5, 2011

    I suspect you have purchased this from a reseller outside of North America. There was a temporary problem with this link over the weekend, but if you try http://www.adobe.com/go/eduverify again, it will work now. Apologies for the inconvenience!

    Gautham_K
    Gautham_K
    Participating Frequently
    December 3, 2011

    Farawaychris,

    Since you purchased from a reseller

  • In North America: Your product comes with either a coupon code or a product code. The type of code determines how you get your serial number. 

    • If you have purchased the product outside North America, please use this link for information on how to retrieve your serial number:

    http://kb2.adobe.com/cps/000/25f26dd.html#main_how_long

    Thanks

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