How do I sign in to my Adobe ID if my email address is unavailable?

Forum|Forum|4 years ago
February 3, 2022
2 replies
541 views

Good afternoon. I bought Adobe Photoshop in 2008, installed and activated it. I am completely satisfied with it. Email address (activation) is long gone. The old ISP just stopped working. Now decided to move Photoshop to a new computer. I can't log into Adobe ID because I can't change my old email address to the new one. How can I deactivate Photoshop on the old computer and activate it on the new computer? Are there any options?

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Correct answer John Waller

I can't log into Adobe ID because I can't change my old email address to the new one.

Can you sign into https://account.adobe.com/profile with your old email address? Then change your email address?

John Waller

Correct answer

Community Expert

I can't log into Adobe ID because I can't change my old email address to the new one.

Can you sign into https://account.adobe.com/profile with your old email address? Then change your email address?

O

Oleg KorneffAuthor

Participant

It all worked out.
Thank you very much.

T

Test Screen Name

Legend

You'd need to update the email address in your Adobe ID. Contact Adobe but JUST to do that. On no account mention the unsupported software, that will give them an excuse to hang up.

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