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HeleneJ2811
Participant
November 29, 2017
Answered

How do i start photoshop free trial?

  • November 29, 2017
  • 2 replies
  • 687 views

I found a link where I downloaded it, but when i tried to open it this appeared:

Exit Code: 190

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.10.5 doesn't satisfy OS requirements.

FATAL: Error occured in install product workflow with error code 190 error message

-------------------------------------------------------------------------------------

Even though Adobe says that they support every macOS.

What should i do?

This topic has been closed for replies.
Correct answer John Waller

Even though Adobe says that they support every macOS.

Where are you getting that incorrect information from? It depends on which version of Photoshop you are trying to install. Different versions are supported on different versions of macOS.

The current version of Photoshop CC Oct 2017 (version 19) requires 10.11 El Capitan or later.

Photoshop system requirements

You'll have to upgrade your operating system (if your computer is compatible) or get a new computer.

macOS - How to Upgrade - Apple

2 replies

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
November 29, 2017

Even though Adobe says that they support every macOS.

Where are you getting that incorrect information from? It depends on which version of Photoshop you are trying to install. Different versions are supported on different versions of macOS.

The current version of Photoshop CC Oct 2017 (version 19) requires 10.11 El Capitan or later.

Photoshop system requirements

You'll have to upgrade your operating system (if your computer is compatible) or get a new computer.

macOS - How to Upgrade - Apple