How do I stop my monthly payment

Question

I want to cancel my subscription and stop payment. The web site just gives me the run around

Nancy OShea · Accepted Answer

https://forums.adobe.com/people/Test+Screen+Name wrote
there is a generous 50% discount if you cancel early.

You mean a penalty fee which is 50% of the remaining balance.

joep81444534,

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Test Screen Name · Answer

Did you take out an annual-paid-monthly plan, or a monthly plan?

If it is an annual plan, and you are not at the end of a year, you will need to contact Adobe to pay what you promised for the year; there is a generous 50% discount if you cancel early.

If it is a monthly plan you can cancel from your online account. Usually.

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