How do I turn off automatic renewal before I'm charged for the next year?

Question

I have a one year photography subscription plan. I'm charged monthly. I was sent a renewal notise email telling me that my plan will automatically renew Oct 4th, 2017. So how the heck do I make sure this doesn't happen? If I simply cancel my plan now(in my final month) will I get some ridiculous cancelation fee?

kglad · Accepted Answer

Manage your Creative Cloud membership

if that doesn't help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Sheena Kaul · Answer

Hi Melissa,In addition to kglad's suggestion, just want to confirm you that if you are cancelling your subscription during the last month of your annual plan, then you won't be charged the cancellation fee.Please see Legal subscription terms | Adobe for more details.Let me know if that helps!Regards,Sheena

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