Skip to main content
Participant
March 10, 2017
Answered

How do I uninstall Illustrator on macOS Sierra

  • March 10, 2017
  • 1 reply
  • 429 views

Where can i find the Illustrator uninstaller that you removed? I have the same problem, but only with Illustrator.

This topic has been closed for replies.
Correct answer itsahelenthing

follow these instructions:

1. go to finder

2. click on applications

3. scroll to the bottom and find a folder named "utilities"

4. open the folder

5. locate the folder called "adobe installers" and open it

6. click on the uninstaller for whichever program is not working for you

7. once you have done this, go back to creative cloud

8. re-download the program that wasn't working previously

This should fix your problem! Hope it helped!

1 reply

itsahelenthingCorrect answer
Participant
May 7, 2017

follow these instructions:

1. go to finder

2. click on applications

3. scroll to the bottom and find a folder named "utilities"

4. open the folder

5. locate the folder called "adobe installers" and open it

6. click on the uninstaller for whichever program is not working for you

7. once you have done this, go back to creative cloud

8. re-download the program that wasn't working previously

This should fix your problem! Hope it helped!