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Participant
February 7, 2020
Answered

How do I unistall PS, LR and Bridge. (I cancelled CC during the trial period.)

  • February 7, 2020
  • 1 reply
  • 445 views

I cancelled CC during the trail period, but now find I cant uninstall Photoshop, Lightroom and Bridge.  Tried to uninstall all 3 through the normal Windows 10 control panel uninstall function but all three programs are still in my C drive.  How do I uninstall all three of them as I do not want them.  Also how do I stop the Creative Cloud from running on my computer.  Takes longer to boot up now that is running on start up.

This topic has been closed for replies.
Correct answer Dee347
I was able to download them again from the cloud and was able to uninstall
all of them using CC.
Thanks for helping.

1 reply

Nancy OShea
Community Expert
Community Expert
February 7, 2020

I uninstall apps the usual way with my operating system's settings (search for add/remove programs). 

 

Or you can uninstall from your Creative Cloud desktop app.  

 

Afterwards, run the Adobe Cleaner Tool below to wipe residual files off your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Nancy O'Shea— Product User & Community Expert
Dee347Author
Participant
February 7, 2020
I uninstalled all 3 the normal way through the windows control panel and
also ran the adobe cleaner tool. The programs are still showing in my C
drive and when I click on them they start to run then give me a error
message. Since I cancelled during the trial I can no longer download them
again to try to fix the error so I can attempt to uninstall again. HELP!
Dee347AuthorCorrect answer
Participant
February 8, 2020
I was able to download them again from the cloud and was able to uninstall
all of them using CC.
Thanks for helping.