Skip to main content
barrym13401
barrym13401
Participant
February 5, 2015
Answered

How do you activate company licensed Adobe CS3 software without access to the internet?

  • February 5, 2015
  • 1 reply
  • 8145 views

Updated our company's standalone computers to OS7 but now we can’t activate any of our Adobe CS3 licensed software. Need “Authorization Codes” but "Phone Activation" no longer exist and the Adobe Live Chat Line wasn’t very chatty!  They sent me to the forum, so any information on how to activate CS3 software without the internet would be greatly appreciated.
Signed, many dead in the water.

    This topic has been closed for replies.
    Correct answer barrym13401

    Barry I private messaged you with the authorization code and edited your post to remove your serial number.

    Please register your serial number.  While I was able to find the activation history for the serial number you posted I could find no record of the software title being registered.  This is likely why you have received experienced difficulty working with our support team directly.


    Sorry this did not work!

    I have spent too many days at work dealing with this so I’m just going to pick up a box off the shelf at Staples and be done with it.

    So I think we are done here, Thank You

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 5, 2015

    Barrym13401 I am sorry but can you verify which operating system you have installed on the computer you are installing Creative Suite 3?

    You can find additional details regarding the activation process at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

    barrym13401
    barrym13401Author
    Participant
    February 5, 2015

    This computer is running Windows 7.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 5, 2015

    Barrym13401 I reviewed case 0214830418 and the serial number you provided is not valid.  You are welcome to review the details of the case at http://www.adobe.com/.

    Are you receiving a message that the serial number is invalid?  While reviewing your case history I did not find any software titles registered under your account.  I would recommend going to http://www.adobe.com/ and registering your Creative Suite 3 serial number.  You can find more details on how to register your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

    If you continue to face difficulties then please contact our support team at Contact Customer Care.  Please have alternative e-mail address and phone numbers available so a search can be performed to locate the valid Creative Suite 3 serial number you utilized previously.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices