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christinepym
Participant
April 2, 2016
Answered

How do you uninstall Creative Cloud WITHOUT updating the apps first?

  • April 2, 2016
  • 1 reply
  • 33438 views

I really don't need or want to spend data and hours to update a program I intend to remove.

It's trying to update the entire Creative Cloud program and apps, but is not letting me access the app list without updating first. The only options are "update apps" and "quit Creative Cloud".

I'm using Windows 10 and every uninstall option leads right back into Creative Cloud which, again, doesn't let me remove any apps until it spends the several hours updating them.

How do I just tell it to remove itself completely from my computer without any further hassle and without ruining my subscription or account or whatever?

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 2, 2016

    Sign out of your account...

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

      C
      christinepymAuthor
      Participant
      April 3, 2016

      Well, I don't have a Sign Out option, but I do have a Quit option, so that worked.

      The first link was completely useless since I have no option to uninstall without doing the update first, but the Creative Cloud Cleaner Tool seems to have done the trick, so I guess I'll mark this solved.

      Thanks.

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