Skip to main content
Participant
March 29, 2018
Answered

How long before Adobe Interrupts Service?

  • March 29, 2018
  • 2 replies
  • 284 views

Hi guys, I have been distracted working on my Masters and haven't thought of checking my Credit Card to make sure there was money for the Adobe subscription.

I just received an email that they tried to process but couldn't. I quickly sent some money in to the credit card.

My question is, how long before they cancel me???

I need my Adobe for everything!!!!

I hope the money arrives at the credit card in two to three days, then I can pay them with no issues.

Has anyone been through this before? Do they give a grace period?

I am freaking out!!! Can't lose my Adobe products!

Thank you,

Angela

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not Adobe support... other users here can't help

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

2 replies

Participant
March 29, 2018

Thank you, that is a great point!!!

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 29, 2018

This is a public forum, not Adobe support... other users here can't help

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html