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brookec79309314
Participant
August 18, 2018
Answered

How long should my refund take?

  • August 18, 2018
  • 1 reply
  • 8147 views

I forgot to cancel my trial before it charged me at the end of the week. I was charged the $56.30 on 8/13/17 and cancelled it on 8/14/18 but have still not yet received my refund (as of today 8/18/18). I was wondering how long i should expect this to take or if there is another issue going on that I need to call about.

    This topic has been closed for replies.
    Correct answer thatsmauri

    When processed, refunds might take up to 5-7 business working days to get back to your account (source​).

    If you don't get your refund at the end of next week, you should get in touch with Customer Care.

    1 reply

    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    August 18, 2018

    When processed, refunds might take up to 5-7 business working days to get back to your account (source​).

    If you don't get your refund at the end of next week, you should get in touch with Customer Care.

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