how many times can you download a purchased product?

I purchase Elements about two years ago for my Mac. Since then my Mac has had two mew hard drives and I have re-installed Elements twice.

I now have a PC and want to download Elements onto that computer. I tried but i received an error message that my license number was not valid.

Any info would be appreciated, thanks!

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Correct answer kglad

Community Expert

there's no limit to the number of downloads.

there's no limit to the number of installations/activations.

the only limit is you are allowed no more than two activations at any one time.

if you're trying to use a mac serial number for a windows installation, that can cause an error, Error: "The serial number is not valid for this product" | Adobe Creative Suite

Participating Frequently

Thanks that's good news!

Yes, it is a Mac serial number, how do I obtain a PC serial number for my product or do I have to install it in my PC in a different fashion?

Correct answer

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