Participant

Question

how to buy Creative Cloud subscription with to Suit with cyber Monday 39%?

Forum|Forum|6 years ago
December 1, 2019
3 replies
321 views

I trying to buy Cretive cloud suit subscription with 39% off, but adobe wont let me do that because i still have one moth existing subscription, Message "you laready have this product" popping up. I understand i can buy on another email , and just cancel this one, but maybe any other ways around?

Creative Cloud

This topic has been closed for replies.

slavomirk22707793Author

Participant

Just wondering if I will cancel my existing subscription, the offer will apply to me? 😉

jane-e

Community Expert

Nancy and I don’t work for Adobe. We are volunteers on the forum. The terms of service you signed have a cancellation fee. We told you the offer is for new subscribers — personally, I would be surprised if cancelling and resubscibing counts as “new”.

If you have any other questions, contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

Nancy OShea

Community Expert

Which plan do you have currently?

Black Friday & Cyber Monday deals are for 1st time Creative Cloud All Apps plan customers only. Unless you have something other than the All Apps plan, you don't qualify for the discount.

Nancy O'Shea— Product User & Community Expert

slavomirk22707793Author

Participant

I have all apps plan

jane-e

Community Expert

Hi

I am a user and do not work for Adobe, but when you click the link for “See Terms”, you will that the offer says it is only for first time subscribers.

~ Jane

slavomirk22707793Author

Participant

Hi Jane, thank you for your replay, where did you find that?

jane-e

Community Expert

Hi

Here’s the link:

https://www.adobe.com/creativecloud/plans.html

At the very bottom in fine print, you will see the info which I have pasted here so you know what to look for. Click “See terms” and another screen pops up. That’s where I found it.

Jane

800-585-0774

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