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Participant
August 22, 2022
Question

How to cancel direct debit

  • August 22, 2022
  • 1 reply
  • 173 views

I used the free trial, but it is automatically debited, so even if you cancel the plan, the withdrawal continues every month. So I deleted my adobe account and the money went out today. I want to know the reason. Help me...

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1 reply

AxelMatt
Community Expert
Community Expert
August 22, 2022

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

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