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Participant
November 27, 2015
Answered

how to cancel my account on adobe ? I have forget my ID. I have suscribed on a mensual subscription. They still take money on my bank acount. how can I do for stop all of this please ?

  • November 27, 2015
  • 2 replies
  • 364 views

how to cancel my account on adobe ? I have forget my ID. I have suscribed on a mensual subscription. They still take money on my bank acount. how can I do for stop all of this please ?

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2 replies

Sheena Kaul
Legend
November 28, 2015

Hi,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You may also refer to the help document below:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Regards,

Sheena

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 27, 2015