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Participant
February 27, 2019
Question

How to cancel my plan?

  • February 27, 2019
  • 4 replies
  • 1069 views

How to cancel my plan? Why need extra HK$374.00 cancellation fee (50% of your remaining annual contract).?

This topic has been closed for replies.

4 replies

March 26, 2019

I suggest you to please contact customer support. hope so it will help you

shawn_starc
Inspiring
March 1, 2019

I suggest you to contact Adobe support regarding this. They might help you in this case

Contact Customer Care

John T Smith
Community Expert
Community Expert
February 28, 2019

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Chat link

You agreed to a one year contract, and there is a fee to cancel early

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

Akash Sharma
Legend
February 28, 2019