How to change my billing country?

Question

I want to buy a CC subscription but in the countries drop-down I only see South American countries.

When I first created an Adobe ID I was in South America, I moved to Denmark some time ago, but I can't find a way to change the country.

Tried to create a new Adobe ID using the same mail (which I cant to keep) but I can't reuse it apparently.

Any help is appreciated.

Edit.: forgot to add, I did see the "choose your region" option bottom left, but even after changing it to a different one nothing changes, I can see the link still looks like this: "https://www.adobe.com/la/..." being "la" for Latin America.

Anonymous · Accepted Answer

If you are moving to or from a country served by Digital River

Digital River is an Adobe-approved reseller and provides services in many countries. If you are moving to or from a country served by Digital River, see the instructions in this section to change your country.

Region	Countries
Asia Pacific (APAC)	China, Hong Kong, India, Indonesia, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand
Latin America and Brazil	Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Peru, Venezuela
Russia and CIS	Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan
Turkey, MENA (Middle East and North Africa), and Israel	Algeria, Bahrain, Egypt, Israel, Jordan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Morocco, Oman, Qatar, Tunisia, Turkey, UAE, Yemen

Change your country when you have an active subscription

If you have an active subscription against your existing Adobe ID (purchased either directly from Adobe or through Digital River), contact us to change the country associated with your Adobe ID.

Anonymous · Answer

It depends.South America subscription payments are managed by Digital River, European subscription payments are managed by WorldPay Ltd., London. Switching between them is somewhat complicated.You have to contact customer care. Switching conditions: Change the country associated with your Adobe ID Customer care: Log in to your account and Contact Customer Care . Fenja

How to change my billing country?

If you are moving to or from a country served by Digital River

Countries served by Digital River

Change your country when you have an active subscription

1 reply

If you are moving to or from a country served by Digital River

Countries served by Digital River

Change your country when you have an active subscription

If you are moving to or from a country served by Digital River

Countries served by Digital River

Change your country when you have an active subscription

If you are moving to or from a country served by Digital River

Countries served by Digital River

Change your country when you have an active subscription

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