Skip to main content
Participant
September 20, 2019
Question

How to change subscription to student plan?

  • September 20, 2019
  • 1 reply
  • 364 views

Hello everyone, I have made the mistake of signing up with the wrong plan (I need to be in the student discount plan). I went through the steps to change my plan but it isn't there. Can someone help me on how to switch or do I need to cancel and change? I do not want to lose anything or have any glitches. Thank you!

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    September 20, 2019

    Please click the link below to contact Adobe staff to help
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html

     

    I **think** you are going to have to cancel your current plan... if you are inside 14 days of buying you may do so without an early cancel penalty

     

    If you are past 14 days you will need support to help so you don't pay an early cancel fee