How to change your billing plan

Hi,

I am an After Effects Membership Plan user.

I would like to change my plan to use Premiere.

But it is too difficult to change.

You attempted to re-enter the plan after canceling the plan first, but the plan cancellation is not confirmed.

In addition, it is difficult to pay only for Premiere.

I would like to receive support from a Korean employee.

So please contact us by email below.

personal info deleted by mod, forum policy

This topic has been closed for replies.

Correct answer Kanikas

Hi 화정서5230626,

As you mentioned that you wish to change your Creative Cloud plan, please see the link shared for help:

In case this does not help, please Contact Customer Care for help and support.

Feel free to update the thread for any other questions.

Thanks

Kanika

KanikasCorrect answer

Legend

Hi 화정서5230626,

As you mentioned that you wish to change your Creative Cloud plan, please see the link shared for help:

In case this does not help, please Contact Customer Care for help and support.

Feel free to update the thread for any other questions.

Thanks

Kanika

Community Expert

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