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Participating Frequently
May 1, 2020
Question

How to continue the subscription I cancel?

  • May 1, 2020
  • 1 reply
  • 148 views

A few days ago I canceled my subscription thinking that I would start using another program, but now I see that it will not work so I would like to continue the same subscription, for another 15 days my previous subscription will last until 15 May.

Do I have to wait until May 15th to activate my subscription again, or can I otherwise activate it and continue where I left off?

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1 reply

John T Smith
Community Expert
Community Expert
May 1, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long