how to disable auto-payment?

Forum|Forum|6 years ago
December 26, 2019
2 replies
443 views

I want to disable the auto-payment because i don't need adobe anymore, today i received 24,39€ of payment, but i don't want to pay anymore, how can i disable this?

This topic is closed to new replies. Start a new post to keep the conversation going.

Nancy OShea

Community Expert

Log-in to your Adobe account to find out when your plan expires.

https://account.adobe.com/plans

If you cancel early, you may be fined an early termination fee which is 50% of remaining months of service. To avoid penalty fees, wait until the 12th month to cancel.

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

Do be aware that you agreed to a one year contract, and there is a penalty to quit early

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.