Hi,
I have Adobe CS6 that I want to redownload on my new computer. I have the serial number but it is not showing up in my past orders for easy download (mentioned in previous articles that that's where the download access will be). I uninstalled from my old computer but still nothing available. I really need help I can't afford the new adobe creative cloud monthly subscription.
Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability
How to get a previous version... Read reply #10 https://forums.adobe.com/thread/2620448
-Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html
-And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html
-OR... Go to https://www.adobe.com/about-adobe/contact.html
-click on the Chat bot on the bottom right hand corner of the first screen
--the chat bot is the circle with a funny looking box with 3 dots inside
-click on Downloading or Installing, then type Agent
Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support
AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well
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