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cgarcia4039
Participant
July 14, 2015
Answered

How to download and reinstall CS5

  • July 14, 2015
  • 1 reply
  • 460 views

I had my computer crash 2 weeks ago, and had to get the harddrive replaced. Now I need to reinstall my adobe creative suite 5. I actually had this happen once before. I remember that I was able to go to an adobe link and get the software, adobe gave me a seriel number to download. But at this point I have forgotten what the link is. Anyone? All of my photos are saved in my account on Bridge, so I desperately need to reinstall.

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi,

    Please use the following link to locate your serial number :

    Find your serial number quickly

    And, Download the Creative Suite for which you have the serial number from the following link :

    Download CS5 products

    Hope this helps resolve the issue.

    Regards,

    Bani

    1 reply

    Bani Verma
    Bani VermaCorrect answer
    Legend
    July 14, 2015

    Hi,

    Please use the following link to locate your serial number :

    Find your serial number quickly

    And, Download the Creative Suite for which you have the serial number from the following link :

    Download CS5 products

    Hope this helps resolve the issue.

    Regards,

    Bani

    C
    cgarcia4039Author
    Participant
    July 14, 2015

    Adobe team,

    I am trying now to install my software. I have come to the part where it says to shut down all other softwares in order to complete. I have two programs that adobe claims are open, “SafariCloudHisto” and “SafariNotification” but first off I don’t recognize either of these programs, second I went through a search in my finder window and I don’t even see these programs listed. So what do I do from here?

    - Carina

    Bani Verma
    Bani Verma
    Legend
    July 15, 2015

    Hi,

    Please go through the following document and then use Activity monitor to close these background processes that the installer is prompting to close.

    Use Activity Monitor on your Mac - Apple Support

    Let us know if this helps.

    Regards,

    Bani

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