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Participant
December 18, 2023
Question

How to download apps on new laptop

  • December 18, 2023
  • 2 replies
  • 163 views

Hello. I have trouble downloading apps on my new laptop.

I was using all the apps via Creative Cloud on my previous laptop but I can't even download them on my new laptop. I know the 6-number serial code and I already have a previous account but I can't just download them. If I log in to the Creative Cloud, it just says that I need to buy the plan. How do I solve the problem?

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2 replies

Peru Bob
Community Expert
Community Expert
December 18, 2023

And where did you buy it from?

kglad
Community Expert
Community Expert
December 18, 2023

there's no serial code to any adobe cc subscription and the perpetually licensed adobe apps have a 24 digit activation number.

 

what exactly are you trying to install?