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A
agathed59224879
Participant
December 6, 2019
Question

how to download creative cloud on a OS X EL CAPITAN 10.11.6 mac

  • December 6, 2019
  • 3 replies
  • 15201 views

Hello,

 

I tried downloading a previous version of creative cloud as the new version doesn't work on my OS X EL CAPITAN 10.11.6 mac but it doesn't work. The creative cloud window opens but I don't see any application in it just a blue circle and then it disappears from my computer; perhaps it's not the good version; Would anyone have a link to download a compatible creative cloud version for my mac?

Thank you

    This topic has been closed for replies.

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 5, 2022

    Adobe now offers the current and ONE older version via the online program manager
    .
    I do not know how far back this process will go, but try this link
    -NOTE that you will have to search the site for your specific download
    Direct Download Links https://prodesigntools.com/tag/ddl MAY help
    -you MUST do what it says in Note: Very Important Instructions
    -https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
    -the prodesign links go directly to Adobe's file server, so this process will
    --only work until Adobe completely removes the old version(s) from the server
    .
    IF/When you do have a download, be sure to copy it to AT LEAST one external device
    -since Adobe does sometimes remove old versions from the server
    -a usb flash drive or external hard drive, or write to a DVD

    B
    b.l.leininger
    Participant
    August 16, 2022

    Just to inform: this is still working

     

    assause
    Community Expert
    assauseCommunity Expert
    Community Expert
    December 7, 2019

    The current corresponding version is macOS 10.12 or later.
    And the application corresponding to 10.11 and below cannot be obtained as a desktop application.

    Mac OS 10.12 and below are no longer supported by Apple.
    When using a Mac, it is required to upgrade the OS in a short period of time.

    A
    Anonymous
    December 6, 2019

    Hi

    Try this link

    https://helpx.adobe.com/ie/download-install/kb/creative-cloud-desktop-app-download.html

      ninjatranqui.
      ninjatranqui.
      Participating Frequently
      January 5, 2022

      thanks for the tip, for all folks running previous OS, this option e now under step 2 on the page (instaead of step 1 as shown in the image)

       

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      January 6, 2022

      Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

      Adobe expects all customers to have the latest operating systems and software, no more than 2 versions back.  Previous versions are no longer supported.

       

       

      Nancy O'Shea— Product User & Community Expert
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