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Participant
February 15, 2014
Question

How to download full apps, after trial version have expired on another computer

  • February 15, 2014
  • 1 reply
  • 231 views

I've previously installed trial versions of After Effects and InDesign on an older MacBook Pro. I've let those trials expire and I'm now installed the CC suite on my new MacBook Pro. However I can only install the updates for AE and INDD.

Can anyone please advise how do I instal the full apps now on the new computer?

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    1 reply

    Mylenium
    Legend
    February 15, 2014

    Run the clenaer tool and try again:

    http://www.adobe.com/support/contact/cscleanertool.html

    You may have hit a snag, though, since the server still may consider your expired trials and not give you another trial period under the same Adobe ID.

    Mylenium