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Participant
November 28, 2021
Answered

How to download Lightroom

  • November 28, 2021
  • 1 reply
  • 328 views

Hello, I purchased a version of lightroom years ago and have been using it ever since. Recently my computer has experienced some issues and I tried to download the software from the adobe site with logging into my account. I used the link that points to the software I have registered with Adobe, however when I click on the link for the Lightroom software, i get the error about the software not being available anymore. 

 

I was on chat with support for over an hour, the only answer i got from them was to purchase a subscription, which i will not do, or post to the community board, where i see this has already been answered, with no solutions that i can see. 

 

Maybe someone out there will have a better solution. But it's hard for me to believe that when i purchased this software and registered it with Adobe, it was under the pretense that the product i paid for would remain available. Now Adobe will not provide me with the software and will not assist with a discount on a subscription. 

 

Not sure where to go from here. 

This topic has been closed for replies.
Correct answer Nancy OShea

Try this direct download link for Lightroom 5.  It's safe.  The site is maintained by an Adobe Community Professional.  But Adobe can remove the installers at anytime.  So keep a backup onhand in case you ever need it again.

https://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

 

1 reply

John Waller
Community Expert
Community Expert
November 28, 2021

Which version of Lightroom did you purchase?

 

Which operating system do you need to install it on? Lightroom 6 and earlier cannot be installed on modern Macs.

Participant
November 29, 2021

Hi there, sorry for not posting details. 

I purchased and need to install 5.7.1 for PC

 

Thanks for the response. 

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
November 29, 2021

Try this direct download link for Lightroom 5.  It's safe.  The site is maintained by an Adobe Community Professional.  But Adobe can remove the installers at anytime.  So keep a backup onhand in case you ever need it again.

https://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

 

Nancy O'Shea— Product User & Community Expert