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January 7, 2020
Question

How to find a solution withe error code 213 withe Photoshop & Permiere Elements 11

  • January 7, 2020
  • 1 reply
  • 342 views

I reinstalled my two applications in my PC (w10) and cannot enter the "editor" mode.

The pop up appears when I want to enter the opérationnal mode with the both appli : "Problem with the license of this product. If problem exist after restarting, contact the customer service and mention the error code : 213:11".

My interpretation : It's seem to be a problem of license, but the complete installation was OK,  with the appropriate serial numbers formerly used, no error .

Please, may I have a solution?

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1 reply

January 7, 2020

Moving to the Get Started forum from Photoshop