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A
Anonymous
December 8, 2015
Answered

How to Find the Serial Number For Lightroom 6 Standalone

  • December 8, 2015
  • 2 replies
  • 2480 views

I just purchased a standalone version of Lightroom 6 full install in a retail box and am attempting to install it on a Windows machine.

The installer program is a displaying a screen with 6 small boxes where I am to enter the serial number.  The read me file on the supplied DVD says "You can find the 24-digit serial number (e.g. 0000 0000 0000 0000 0000 0000) on the back cover of your DVD holder".  I assume that means the white paper envelope that contained the DVD.

There is no 24 digit number on the envelope.  The back of the envelope contains a small sticker on the bottom right corner with two lines.

- The first line contains an eight digit number beginning with the number 9.

- The second line contains a mix of 30 letters and special characters beginning with DVS/A,LTRM,6.0, etc

(I did not supply the full set of characters incase it is a unique code for this DVD.  Please let me know if more is needed.)

The install program will not accept alpha characters, only numbers.  Would you please tell me how to locate the 24 digit number that it is looking for.  I can not find it on the envelope.  The product box does have an Adobe sticker o the back, with several numbers, but none are a 24 digit number.

Your help would be appreciated.

Thanks.

    This topic has been closed for replies.
    Correct answer

    Problem Resolved.

    Found the number on the secondary box that contained the DVD.

    What's confusing is yesterday I installed Photoshop Elements and the serial number sticker was on the back of the white paper envelope, not the insert box, thus that is where I was originally looking for it.  It is just the opposite for Lightroom.  My suggestion would be to do things consistently between the products.

    Thanks

    2 replies

    C
    chris2331753856dx
    Participant
    July 10, 2024

    I just found out, trial and error....those 6 boxs each hold 4 "spaces"  The 24 digit serial number fits!

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 10, 2024

    correct, adobe serial numbers are always 6 groups of 4 numbers.

    A
    Anonymous
    Correct answer
    December 8, 2015

    Problem Resolved.

    Found the number on the secondary box that contained the DVD.

    What's confusing is yesterday I installed Photoshop Elements and the serial number sticker was on the back of the white paper envelope, not the insert box, thus that is where I was originally looking for it.  It is just the opposite for Lightroom.  My suggestion would be to do things consistently between the products.

    Thanks

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